Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering top quality support prompt is our main priority, so we back up each Linux website hosting plan with a one hour ticket reply guarantee. As you supply a ticket or send us an e–mail, our user tech support staff will do their best to present the most acceptable answer to your situation and to supply you with help and advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever needed. Our crew of specialists is going to be on the web for you 24x7x365 to respond to all of your requests and to take care of any problem you will probably have. You also can open a tech support ticket from your Web Control Panel or drop an e–mail message whenever. Also, on working days, you are able to give us a call or make use of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a wide–ranging education base into the Control Panel that allows you to get beneficial step–by–step details any time. Each part of the Control Panel features its own contextual support area presenting a group of how–to posts. We have also prepared educational videos to offer you a superior idea of the correct way to complete any presented procedure.